FAQs for Temps

This guide is for temporary and contract workers already on assignment with AP Personnel in Guernsey or Jersey. The information below is drawn from your contract of employment, with full details issued once an assignment has been confirmed to you. If anything is unclear, your temp controller is on hand to help.

At a glance

Pay day: Weekly, usually on or around the Friday after your timesheet is processed
Timesheet deadline: 12pm on the Monday after the working week
Pay week: Monday to Sunday
Locations: Guernsey and Jersey
Before you start: Bank details, social security card, right to work documentation where required, and income details

Timesheets

When is my timesheet due?

Your timesheet must be completed accurately, checked and signed by your line manager, and submitted to AP Group by 12pm on the Monday after the working week.

Please round all times to the nearest quarter of an hour, using 0.15, 0.30 or 0.45. Date your timesheet as week-ending the Sunday, as the pay week runs from Monday to Sunday. You should also include a contact number at work in case we need to query anything.

Submitting your timesheet on time helps us process your pay promptly.

What happens if I submit my timesheet late?

Late timesheets may delay payment. In Guernsey, failure to submit a timesheet before the deadline may also result in non-payment of your Social Insurance Contribution for that week. As this payment cannot be made retrospectively, it may reduce your overall number of contributions.

Getting Paid

When and how will I be paid?

Correct timesheets submitted before the deadline are processed on Monday morning. Your pay is usually transferred into your specified bank account on or around the following Friday.

If payment will not be made on the Friday, we will let you know. Payment will be made no more than two working days after the Friday.

For your information, time spent travelling to and from work, and lunch or rest breaks, are not counted as working time on an assignment.

If you have any problems or queries, please speak to your temp controller.

Annual Leave and Holidays

What holiday am I entitled to as a temp in Jersey?

Under Jersey law, you are entitled to two weeks’ paid annual leave in each 52-week period, along with all public and bank holidays. The holiday year runs from January to December.

Holiday pay is paid as 4% of your basic hourly rate against each basic hour completed. This is paid with your weekly pay and shown clearly on your payslip. If you take authorised leave as holiday, you will not receive any additional pay.

Payment will be made for each public or bank holiday only when you are on an assignment where the public holiday falls in the middle of the assignment. Pay for bank and public holidays will not include the 4% holiday pay.

Holidays must be taken at times convenient to both the client and AP Group. You must give sufficient notice of your intention to take holiday and, in any event, not less than one week’s notice.

What holiday am I entitled to as a temp in Guernsey?

In Guernsey, you will not be entitled to be paid in respect of holidays.

Unpaid holidays must be taken at times convenient to AP Group and the client. You must give sufficient notice of your intention to take holiday and, in any event, not less than one week’s notice.

Sickness Absence and Sick Pay

What happens if I am off sick?

You will not be entitled to be paid in respect of sickness.

You must inform AP Group no later than 8.30am on the day of your proposed absence from work. This allows us to contact the client and make alternative arrangements.

You are required to provide AP Group with a doctor’s certificate after two days’ sickness. Failure to do so may entitle the employer to terminate the contract in accordance with your terms of employment.

Your Payroll Information

What does AP Group need before I start?

Before you start your temporary assignment, we need your bank information, social security card, right to work documentation where required, and income details.

This information allows us to pay you directly into your bank account each week. We can keep your details on file for future assignments, so you only need to tell us if anything changes.

Useful next steps

If you are looking for another assignment, you can search temporary and contract jobs with AP Personnel, submit your CV, or contact your temp controller for support.

You may also find our Temping page and Work Restrictions guidance useful if you have questions about temporary work or right-to-work requirements in Guernsey or Jersey.