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Customer Relations Executive, E-Gaming - Guernsey

  • Location: Guernsey
  • Salary: Market related per year
  • Job Type:Permanent

Posted 14 days ago

  • Contact: Carla Whitham
  • Contact Email: carla.whitham@ap-personnel.com
  • Contact Phone: +44 1481 743078
  • Expiry Date: 17 June 2024
  • Job Ref: 47813

Our client is seeking to appoint a Customer Relations Executive.  You will play a key role in the success of the Customer Support Team and companies’ vision; the role also provides excellent career progression opportunities. Due to the fast-moving nature of the online gaming industry, this is an interesting role that will provide an exciting spring board to a successful career for the right candidate

You will be responsible for communicating with customers via email and Facebook, review customers client due diligence documents, apply Safer Gambling measures to customers, as well as escalating customer queries for review to the relevant departments/ Team Leaders.

You will have good communication skills, have a proven or interest in customer service, have the ability to be self-motivated and hardworking, have a good level of familiarity with email style writing using Word and Excel, have a good level of computer/ typing skills, and be able to cope with changes in the work environment.  Zendesk experience would be preferred but not essential.

To apply for this role please send a copy of your CV to carla.whitham@ap-personnel.com or call 01481 743078.  Please note applications can only be taken from candidates living in Guernsey who are in the possession of a Guernsey Resident Working Permit.

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