Our client is seeking to appoint a Customer Relations Executive. You will play a key role in the success of the Customer Support Team and companies vision; the role also provides excellent career progression opportunities. Due to the fast-moving nature of the online gaming industry, this is an interesting role that will provide an exciting spring board to a successful career for the right candidate.
You will be responsible for communicating with customers via email and Facebook, review customers client due diligence documents, apply Safer Gambling measures to customers, as well as escalating customer queries for review to the relevant departments/ Team Leaders.
You will have good communication skills, have a proven or interest in customer service, have the ability to be self-motivated and hardworking, have a good level of familiarity with email style writing using Word and Excel, have a good level of computer/ typing skills, and be able to cope with changes in the work environment. Zendesk experience would be preferred but not essential.
To apply for this role please send a copy of your CV to carla.whitham@ap-personnel.com please note applications can only be taken from candidates who are in the possession of a Guernsey Resident Working Permit.
AP Group is acting as an introductory service in relation to this vacancy. By submitting your CV for consideration, you are consenting to its retention for the purpose of securing you work. Any information you provide to AP Group and its subsidiaries will be subject to the protection of Data Protection Laws, our policy for which can be found at https://www.apgroupglobal.com/privacy-notice/
