Our client is looking for someone to join their driven and compassionate Safer Gambling Team. As a Safer Gambling Executive you will be responsible for reviewing customer activity, providing safer gambling support and education to their customers. You will also provide safer gambling guidance and assistance to their Customer Support and Customer Monitoring teams.
In this role you will play a key role in the success of the business by helping the client to ensure they are following their regulatory requirements.
The role is an incredible opportunity to join a fast-growing company in the online gambling industry, with excellent career progression opportunities.
You will be responsible for being the first point of contact for customer safer gambling interactions, be the first point of contact for internal safer gambling referrals, and conduct customer due diligence.
You will have at least 1 year of experience in a customer facing role, be proactive and self-motivated, be confident with effective communication skills, have experience in speaking to customers via email and phone, be easy and engaging to speak with, have excellent verbal and written communication skills.
You will need to be able to cope with high pressure and emotionally sensitive customer interactions, be well organised and prepared with a high attention to detail, have good time management skills, a good level of familiarity with Microsoft Word and Excel, a never-ending desire to learn and develop, as well as being able to cope well with changing in priorities.
To apply for this role please send a copy of your CV to carla.whitham@ap=personnel.com applications can only be accepted from candidates who hold a Guernsey right to work.
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